Privacy Policy
Last Updated: 29 May, 2026
Keynou ("we", "us", or "our") operates the Keynou website (the "Service"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the United Kingdom.
1. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent (e.g., cookie preferences, newsletter signup).
- Legitimate Interests: For website security, fraud prevention, and service improvement, balanced against your rights.
- Contract: When processing is necessary to provide the Service you requested.
- Legal Obligation: To comply with applicable laws and regulations.
2. Information We Collect
2.1 Personal Data
We may collect personally identifiable information that can be used to contact or identify you, including:
- Email address (only if you voluntarily contact us)
- IP address
- Browser type and version
- Device type and operating system
- Cookies and usage data
2.2 Usage Data
We automatically collect information on how the Service is accessed and used. This may include your computer's IP address, browser type, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data. All uploaded files are processed locally in your browser and are automatically deleted after conversion. We do not store your files on our servers.
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies to track activity on our Service and store certain information. You can manage your cookie preferences at any time via our Cookie Settings. For more details, see our Cookie Policy.
3. How We Use Your Data
- To provide, maintain, and improve the Service
- To analyze website traffic and user behavior
- To deliver personalized advertisements (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
4. Third-Party Services We Use
We use the following third-party services. Each has its own privacy policy:
4.1 Google Analytics
We use Google Analytics to monitor and analyze website traffic. Google may collect your IP address and usage data.Google Privacy Policy.
4.2 Google Tag Manager
We use Google Tag Manager to manage tracking and marketing tags. It does not collect personal data directly but may load other scripts that do.Google Privacy Policy.
4.3 Google AdSense
We use Google AdSense to display advertisements. Google AdSense uses the DoubleClick cookie to track user behavior and serve personalized ads.Google AdSense. You can opt out of personalized ads at Google Ads Settings.
4.4 Google Ads (Conversion Tracking)
We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.Google Privacy Policy.
4.5 Microsoft Clarity
We may use Microsoft Clarity to record user sessions and heatmaps to improve user experience.Microsoft Privacy Statement.
4.6 Yandex Webmaster / Metrica
We use Yandex services for search engine verification and analytics.Yandex Privacy Policy.
4.7 Bing Webmaster Tools
We use Bing Webmaster Tools for search engine indexing and verification.Microsoft Privacy Statement.
5. Data Sharing & Transfers
We do not sell your personal data. We may share data with the third-party service providers listed above, who act as data processors on our behalf. Some of these providers are based outside the EEA (e.g., Google, Microsoft in the United States). Where such transfers occur, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions to ensure your data is protected in accordance with GDPR.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Usage data & analytics: Up to 26 months (Google Analytics default), then aggregated or deleted.
- Cookies: As specified in our Cookie Policy (30 days to 1 year depending on type).
- Uploaded files: Never stored on our servers; processed entirely in your browser.
- Contact emails: Retained for 2 years or until you request deletion.
7. Your Rights (GDPR)
Under GDPR and similar laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw cookie consent at any time via our Cookie Settings.
To exercise any of these rights, contact us at privacy@keynou.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All file conversions are performed client-side in your browser; files are never uploaded to our servers. Communication with third-party services occurs over encrypted HTTPS connections.
9. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, via a notice on our Service.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: privacy@keynou.com
Data Controller: Keynou
